Real Reviews from Real Patients
With a 4.9-star rating and 300+ Google reviews, Rollstone Family Dental has become one of North-Central Massachusetts' most trusted dental practices.
Fitchburg's Highest-Rated Family Dental Practice
At Rollstone Family Dental, earning the trust of our patients is something we take seriously and our reviews reflect that. Across hundreds of verified Google reviews, our patients consistently highlight the same things: a team that listens, doctors who take their time, and an office where even the most anxious patients feel genuinely comfortable.
We're proud of our 4.9-star rating, not because it's a number on a screen, but because it represents hundreds of real families across Fitchburg, Leominster, Lunenburg, Townsend, Ashburnham, and Ayer who trusted us with their smiles and had a great experience doing it.
Dr. Mark was outstanding. Stephanie was a great help. Paige And Tori Were outstanding. Highly recommend this practice.!
Best
Everyone is polite, cheerful and helpful
Great place and thank you for everything.
Great office with great staff, very professional operation who provide outstanding dental services!!! Highly recommend this office to any who needs dental services.
Excellent as always. Beautiful new office space.
Professional and caring 😌 I have a hugh fobia around dental procedures and Dr Mark and team were great !!!
Very friendly and very thorough would highly recommend this team
Amazing place, The staff care about the clients.
I am so glad I go here.
I am so glad I go here.
Timely and efficient
Professional, friendly and caring staff.
I'm always very pleased with the level of experience and care I recieve at Smilecare Dental of Fitchburg. The staff are always very delightful and courteous.
Very professional, attention to details. Can recommend to anyone.
I was greeted by a smiling face upon arrival and everyone I interacted with was friendly, professional and helpful .
Everything was great. Just one small item…the music volume was a little loud. Thank you.
Dr. Mark is very knowledgeable, yet easy to understand.
Tanya was awesome. I am afraid of dentists and she made it a very comfortable visit. Also when I went in for the dental work ( I am petrified of dentists) it was amazing. Dr. Mark was kind and gentle, and Gabriel was so good he even helped me with my internet (So I could listen to music to take my mind off of the fillings).
I would highly recommend this office.
Thank you
I would highly recommend this office.
Thank you
Polite and respectful staff who explain things clearly and simply for you to understand what’s going on.
Dr. Mark did a wonderful job with a tooth extraction. Much better than a previous experience at a different practice. He personally followed up with a phone call the next day to make sure I was feeling okay. Amazing!
I can’t say enough about this office! I have such a phobia with the dentist, and everyone here has been so friendly and gentle from the minute I walked in! They are flexible and got my appointment moved up, they are fairly priced, and just overall an amazing practice! Seriously can’t recommend Dr. Mark and team enough especially if you are a baby when it comes to dental work! Both Gabrielle and his other assistance were both great as well! Such a good experience compared to past ones I have had.
Very professional, minimum pain.
Dr Mark and his staff were outstanding, explaining each procedure in my treatment plan and doing excellent work on my teeth. I highly recommend him and his staff.
It was great , everyone pleasant
When I was a child I had a bad experience with a dentist. I’m still a little nervous going to the dentist but Dr. Mark and his assistants are wonderful. They are patient and understanding with me. They always have a smile on their faces.
Of course the dentist was great but sometimes the assistant does not get recognized The assistant was equally as good
Amazing group of people, explain everything clearly no surprises and painless, which is the most important.
The exam was thorough, and the hygienist and the dentist were very informative about what's going with my teeth and what I can do to prevent problems later on.
Very professional staff. Dr. Mark makes time to answer questions and concerns
and makes recommendations in the best interest of the patient.
and makes recommendations in the best interest of the patient.
I love this dental practice. I've had a lot of dental work done and they are compassionate, gentle, competitive and they do good work. I even commute from overseas to stay with them, rather than move to a dentist closer to home!
Caring, compassionate, cohesive staff. Very informative, Dr. Mark explained everything that he was going to do and gave me treatment options and referral to a specialist. Dental hygienist Tonya was very warm and friendly although she did not do the cleaning the day of the appointment because I had too much tooth pain, she did X-rays and photos and calmed me down as I am a total dentalphobe.
Also shout out to Gabriel and Stephanie, whose name I hope I have correct, at the front desk. I had 2 urgent extractions, which was frightening, but Dr.Mark and Gabriel made it less terrifying.
They even called me at home a few hours later to check up on me.
Very happy to have found them!
LC
Also shout out to Gabriel and Stephanie, whose name I hope I have correct, at the front desk. I had 2 urgent extractions, which was frightening, but Dr.Mark and Gabriel made it less terrifying.
They even called me at home a few hours later to check up on me.
Very happy to have found them!
LC
Today was my first visit, and I-cannot say enough wonderful things about Dr. Mark and his entire staff. They are very welcoming, knowledgeable, and happy to answer any questions you may have. Special thank you to Tori today.
Easy to sign up as a new patient. Great receptionist, nurse, and doctor! Only a few parking spots that I saw but very easy to get to.
Everyone was pleasant and professional.
What happened when a patient walks in, in pain? Xrays, assessment, then they said, we will call you. Three days later, not a call. We chose you based on the website and reviews but very dissaappointed.
SmileCare Dental of Fitchburg (Owner)
17 hours ago
Hello, I'm sorry to hear you had that experience. In our office we always try to get patients in to be seen, same day if possible, especially if they are in pain. We don't have a policy of telling you we will call back later. If you give us a call we can get you scheduled right away. There are also a lot of offices with similar names in the area, so make sure you are calling our office (we are on elm St). We don't have you as a patient in our records currently
Thank you for your reply, we have the right place.
The patient was my son, Russell, and he is still in pain. He has two small cavities that need to be filled. I will call your office at 8:00 when you open. Hopefully we can get him in right away.
SmileCare Dental of Fitchburg (Owner)
17 hours ago
Hello, I'm sorry to hear you had that experience. In our office we always try to get patients in to be seen, same day if possible, especially if they are in pain. We don't have a policy of telling you we will call back later. If you give us a call we can get you scheduled right away. There are also a lot of offices with similar names in the area, so make sure you are calling our office (we are on elm St). We don't have you as a patient in our records currently
Thank you for your reply, we have the right place.
The patient was my son, Russell, and he is still in pain. He has two small cavities that need to be filled. I will call your office at 8:00 when you open. Hopefully we can get him in right away.
1st time at your place. Hygienist was awesome explaining everything. Met Dr. Mark he seemed very nice.
I was soo nervous about going to them,as my previous dentist had retired,but this office had been highly recommended by my dentist.
Which now I know why very gentle hygienist, dentist super nice..Everything is well explained, great staff..Glad i chose them.They make you feel at ease..
Which now I know why very gentle hygienist, dentist super nice..Everything is well explained, great staff..Glad i chose them.They make you feel at ease..
Friendly, professional, awesome people. Highly recommend. Have never had a bad experience.
Nice people and they get you in and out fast.
Staff was very friendly and helped get me an appointment right away to fix my filling. Highly recommended!! Dr Uma and Dr Mark are amazing!
I am always well taken care of here!
It was great the whole staff made you feel welcomed.
Great people. Great service. Highly recommended
I am very satisfied with the care I received at Smilecare Dental of Fitchburg. Dr. Mark is very professional, friendly, and does excellent work, as are the assistants, secretary, and hygienists. The entire process was very simple, and they strive to find the best and most effective solution. I am very happy to have found this dental office and to have recovered my smile. I highly recommend it!
I love SmileCare Dental. They ensure I am comfortable and don't feel any pain during cleanings. They are very respectful and nonjudgmental. I can't tell you how many dentists I've been to who made the wrong assumptions about me due to my dental health. The entire staff is kind and considerate. Very thankful to have found this place.
Smile Care Dental was awesome. They were very attentive to my concerns and they helped fix my upper denture issues. Overall had a great time and I felt like they cared to make sure everything was perfect before I left them.
I had terrible anxiety about going to the dentist because of past bad experiences but had to have emergency care and no choice but to see a dentist for an extraction. Well after my first visit with SmileCare that anxiety is now completely gone. Had my second appointment today and looking forward to being a patient with them long term. The whole team is awesome!
Exceptional all around!
Had a great cleaning today!
Always a great experience with Smile Care! We are now 3 generations of patients. Brought our 2 year old son in for his first dentist appointment today and Nichole was so sweet with him. Let him see what she was going to do before checking his teeth and was so patient with him! Dr. Mark was so kind with him as well. We will be continuing to come to Smile Care!
Excellent experience. Thank you all at SmileCare!
Nicole is always on time and efficient.
Great customer service! Everyone is always nice and in a good mood.
Always an easy, positive experience as Smile Care. Great staff!
Dr. Mark and his assistant did a great job on my crown and it was pain free!
Always professional, caring & understanding.
Always on tme.
Thank you for everything.
Always on tme.
Thank you for everything.
3rd visit. Again a great experience. Hygienist was informative and great at her job. Doctor is very caring and thorough.
Everyone at SmileCare Dental is amazing . They are attentive to your needs and very professional.
Just had my first visit. I was nervous and embarrassed about the condition of my teeth. They treated me with respect and kindness. Now I have the confidence to move forward in getting a smile I can be proud of.
Have been going to this office when it was Dr. Pelletier's. The office is painted and updated.
My experience with the new owner and staff has been great. Keep up the good work.
My experience with the new owner and staff has been great. Keep up the good work.
My cleaning was excellent.
Dr. Kay and her staff listen to my concerns and work with me. They are very knowledgeable and professional.
An amazing office. Everyone that works there is very kind and great at their job!
Dr K and staff are excellent, punctual & professional! Great service.
My recent dental visit at Rollstone Family Dental of Fitchburg was very relaxing, thanks to the gentle care and friendly staff who made me feel completely at ease.The front desk team greeted me with genuine smiles right as I walked through the door. The dentist and the lead dental assistant worked with a light, careful touch that kept the entire procedure pain-free and comfortable. The treatment room was spotless, bright, and equipped with modern tools that made the process quick. I highly recommen this office for any dental issues.
Read more The new office is amazing. Fantastic care. Would recommend
The new office and dental room renovations are tremendous! All new state-of-the-art equipment too. Very nicely done.
PS - The care I receive is second to none. Highly recommended!
Read more PS - The care I receive is second to none. Highly recommended!
I received outstanding Professional and personal care.
Dr Marc and his staff are excellent. I can’t recommend them highly enough. A previous dentist had done two crowns and they had been bothering me. Upon examination, Dr Marc showed me that one was installed improperly and the other did not align properly. Both of these problems were corrected and now once again I have problem free teeth.
Just had another visit for a cleaning. My hygienist is great. She does an excellent job and I can’t say that I have ever been so relaxed receiving dental care. Once again, I am impressed with Dr Mark’s thorough examination and advice for care.
Just had another visit for a cleaning. My hygienist is great. She does an excellent job and I can’t say that I have ever been so relaxed receiving dental care. Once again, I am impressed with Dr Mark’s thorough examination and advice for care.
Excellent experience from start to finish. Highly recommend.
Staff are very kind and friendly I’ve had really bad experiences at the dentist so feeling heard and safe was amazing 10/10 would recommend
Wonderful experience, professional personel, caring and attentive to needs and answering questions. Beautiful, clean setting.
Love this office - wonderful kind people.
Paige did an excellent job cleaning my teeth!
I cannot say enough good things about Dr. Mark and his entire staff. Everyone here is incredibly professional, thorough, and caring—they truly go above and beyond expectations. I never expected a dentist to personally call me after an implant procedure just to check in and see how I was doing! Dr. Mark genuinely cares about delivering exceptional work, but more importantly, he cares about his patients' health and well-being. He is a top-notch, truly excellent dentist. Highly recommend!
wonderful
Had a great experience today. Tori was fantastic and Dr Shaw was great to talk to.
Great service from Hygenist
Great dentist!
Was seeking a new dentist office and went by the ratings. First experience was positive. All the staff was friendly and professional. My son was a happy camper with the work he had to get done.
Excellent service.
This dentist is a rip off artist! Since he took over I allegedly needed several procedures done. I’ve had relatively perfect teeth my entire life. Went to another dentist and new dentist does not recommend any of the procedures he was trying to do! This dentist is doing this to a lot of his patients as I am learning! Can’t trust this guy, he should lose his license!!!!! Doesn’t even deserve one star!
It was pleasant, effective and efficient
I enjoyed my visit and Nicole did an excellent job cleaning my teeth 😀
They all do a terrific job there!
They all do a terrific job there!
Great work on my root canal today! Dr. Mark you're a remarkable Dentist!
The staff is always so nice & caring!
When there with an emergency and quickly made everything possible to resolve my concerns the staffing was amazing
Everything went smoothly and I am satisfied with the results of the filling on my tooth.
Staff is friendly and knowledgeable
Just had my teeth cleaned by Sue and she did a great job.
Nice caring people
I can not say enough good about Dr. Mark and and staff. They are all wonderful caring people. I had to get a complete set of dentures I have extreme fear of dentist no matter what they are doing for me. Dr. Mark and staff was kind and so gentle and understanding. My journey of having all the work done is almost over. For a few years I have not wanted to smile .But now im looking forward to being able to with out shame. Please rather you are scared to death of dentist or just need dental work. Choose this office. You won't regret it
First visit. Greeted by Ednaliz with a kind “Hello,” and a warm, friendly smile. The rest of my visit was no different…an upbeat and polite staff, kind and caring attitudes, and a commitment to address my concerns. Based upon what I experienced, I would highly recommend them.
They where the best my first time going their they helped me out so much
The staff/medical team could not have been kinder. They were very accommodating and saw me right away. I appreciate their dedication to their patients.
The office is so welcoming, staff super friendly and knowledgeable. My hygienist had the most gentle touch and she answered all my questions.
Such a friendly, professional practice! I enjoyed my visit, learned so much about my teeth, and a plan for future work was clearly explained and scheduled. Overall, a very positive visit! Would highly recommend to others!
Love my hygienist Tori!
Recently found This dental office in Fitchburg. The entire staff is friendly, knowledgable, and patient. Dr. Mark is the ONLY dental practitioner in the past 50 years who has taken the time to ask specific quality of life questions about my dental challenges and then, offered treatments that could help me with those issues. I am very happy to have found this office and highly recommend them to anyone looking for quality, compassionate, dental care.
Robin Cilmi
Robin Cilmi
Great staff and professional. Cleanings and dental work always well addressed
Friendly staff, great care! I really appreciated how they communicated all throughout my appointment to let me know what exactly they were doing, and also why they were doing so. Happy I made them my main dentist practice!
Wonderful staff!! Very thorough and attentive!!
First visit here, recommended from my dentist who had retired. Very professional and friendly!
I had a great experience during my first visit to SmileCare Dental of Fitchbirg! From the moment I walked in, the staff was welcoming, professional, and made me feel at ease. The office is clean and modern, and everything was explained to me clearly throughout the process. Gabriel (sp?) and Dr. Mark were very kind and patient I really appreciated the attention to detail and the care I received. Looking forward to continuing my dental care here—highly recommend!
It was pleasure meeting with you and you didn’t make me feel uncomfortable
Loved this place! I use to always feel nervous when I went to other dental offices but this one was so far the best. The staff were very friendly and Dr. Mark was able to help fix my broken tooth problem. I definitely recommend this place.
Dr. Mark is excellent - he answers questions well, is thorough and very capable. His entire staff (admin and dental assistants) are also friendly and professional. I highly recommend SmileCare Dental of Fitchburg!
Got done what was scheduled without a problem
Overall great service. From being called for an earlier appointment, to Nicole's outstanding attention to detail and care, to Dr. Mark's expert and realistic approach to care. I will be back.
Smile Care Dental provides excellent services for all your needs. If you're in need of dental care, call them. Always great service with a Smile 😁!
I have been coming here ever since I was a kid and will continue coming here! Very great service and very friendly staff
Smile Care’s staff is great. They take time to do their due diligence and evaluate all facets of your mouth, inform you of everything they’re observing, and take proactive steps to mitigate future issues opposed to upselling you on unnecessary treatment. A healthcare partner looking out for you opposed to a healthcare salesperson which is refreshing.
The assistant was friendly and professional, giving options and showing good knowledge!
As usual a stellar tooth cleaning by Nicole- who is very sweet. First meeting with Dr. Mark and he did a thorough mouth and neck exam cancer screening. He also pointed out areas that may need attention and what it might involve.
The receptionist was also very nice and made sure to give me the out of pocket cost of a crown without having to ask.
The receptionist was also very nice and made sure to give me the out of pocket cost of a crown without having to ask.
Great experience from booking appointments, getting reminders, checking in and routine work done. Outstanding hygienists!! Always a pleasurable experience when I go.
Great service!!!!! 😁😁😁 Awesome people 😁
Dr Mark answered all my questions and put me at ease and the staff is super helpful and friendly.
Outstanding service! Everyone is always attentive and kind.
Today I was immediately greeted when I entered. No wait - taken promptly for my cleaning. Everyone is friendly - my family feels confident with Dr Kay’s office. Thank you, Dr Kay & staff
Very nice friendly staff, great service.
Nicole is my favorite RDH of all time, very knowledgeable and easy to talk to! Dr. Kay makes me feel at ease and does a great job of explaining procedures and expectations. I’ve been coming to this location for 35+ years despite relocating over 1 hour away, it’s worth the drive!
Excellent practice. Dr Kay and Nicole are great !
I recently visited Dr. Kay Colaco for a chipped tooth filling, and I must say that I am impressed. From the moment I walked into the clinic, the staff was welcoming and made me feel comfortable.
Dr. Kay Colaco was very professional and knowledgeable. She made sure I was comfortable throughout the procedure and constantly checked to ensure I was not experiencing any pain.
The procedure was quick, and the results were amazing. I was impressed with the attention to detail and the quality of the work done. The filling was done so well that it is almost impossible to tell that I had a chipped tooth.
Overall, I would highly recommend Dr. Kay Colaco to anyone looking for a dentist.
Dr. Kay Colaco was very professional and knowledgeable. She made sure I was comfortable throughout the procedure and constantly checked to ensure I was not experiencing any pain.
The procedure was quick, and the results were amazing. I was impressed with the attention to detail and the quality of the work done. The filling was done so well that it is almost impossible to tell that I had a chipped tooth.
Overall, I would highly recommend Dr. Kay Colaco to anyone looking for a dentist.
People are nice,friendly and care about their work. Do a great job.
Such a wonderful doctor and staff!
New Dr and she is so easy to talk to. Christina and Kim are wonderful also. Today I had a new filling put in with Dr K and Christina assisted. It went very well. I am so pleased with my new Dentist! Sometimes change is hard but Dr K has made it very easy. Thank you.
All the technical tools; caring staff; excellent dentist.
Beautiful, newly renovated facility. Always friendly personnel. Highly recommend for any dental care you require.
Friendly, clean, excellent service!!!
I had a great experience at Rollstone today, the Doctor and Assistant were both very helpful and are guiding me to better dental health. Thank you both.
Amazing staff, Dr Mark is one of the best.
Everything was great! I felt well-informed and well cared for here! Highly recommend.
Friendly environment. I am one who suffers from anxiety and this office, the people who work there and the entire atmosphere is very calming and friendly!!
Great transition! Facilities are beautiful, staff is wonderful!
Very happy for everyone ✌
Very happy for everyone ✌
It was absolutely professional make me feel welcome they answered all my concerns definitely recommend everything was super clean and beautiful
This is a wonderful dental practice, all the techs and the dentist are friendly and clearly care about their patients. I am always happy with the work that is done, and have never left wondering if it was necessary.
I continue to be very impressed with the high level of competence, professionalism, and excellent service from every member of the Rollstone Family Dental Team. I have high standards and so does Dr.Mark! I absolutely recommend this dental practice!
Great staff and dentist. Very happy with their work.
Awesome facility. Right now have a little construction going on but the place is nice clean. The doctors are amazing and the stuff is friendly and kind. Love going to get teeth clean.
+0
very nice
The hygienist was very informative and explained everything in great detail , The dentist explained the examination and recommendations moving forward !
They got me in quick and pulled my bad tooth painlessly for less than what I was quoted.
Great top notch service, Dr. Mark is very friendly and makes you feel at home. Tori did a great job with the cleaning! Very delicate yet very efficient. Have gone to this location for quite a while and I will continue to go here. Also all other staff especially the girl at the front desk (sorry I forgot the name) are excellent and very welcoming. Keep up the good work!
Excellent service and everyone is very friendly. Nice atmosphere
Super friendly and accommodating staff.
The staff were very friendly and welcoming. The hygienist was very informative and she made sure to explain what she was doing and also was very understanding and helpful when I told her about the fears I have about when going to the dentist.
Got a same day appointment for an emergency tooth, dentist was super nice and helpful as was the rest of the team .
First experience today. Staff were pleasant and knowledgeable.
The staff is efficient and does a great job. They are prompt and professional and I always have pleasant interactions with anyone on the staff that I have come in contact with.
+0
I am very pleased with Dr. Mark. He knows his stuff he’s updated on the new and latest techniques. He has a great sense of humor. He’s very patient and kind and he has a great sense of humor. I feel very confident, my mouth and teeth will be well cared for Keep up the good work.
Excellent 👌
I have had positive experiences at this practice. Staff is very friendly and helpful and dentists are very caring and professional. When performing fillings, both dentists at this practice have made sure I was comfortable. I highly recommend Smile Care Dental of Fitchburg.
Everything is wonderful from the facility, to the equipment, the staff in every capacity and Dr Mark. It'll be great when everything is upstairs. Thank you
Not a disability friendly location.
Got me in for emergency and was done quickly. Friendly professional, great place!
Always excellent service
Sole reason for rating of 4 not 5 is renovations causing too many stairs for seniors. Renovation will remedy.
My appointment started on time, the staff were very nice, and the cleaning/care was very thorough!
The dentist and his assistant were absolutely amazing people, I called them for an emergency tooth extraction and they got me in that day, the front desk lady was even amazing. I will be bringing my family here just because of this.
The dentist and hygienist explained in detail any problems with my teeth, and the course of action recommended. Great facility, friendly staff.
After recently moving to the area, I broke a tooth and needed to find a local dentist fast. I was nervous (I’ve never had major dental issues before), but SmileCare Dental of Fitchburg made the whole experience surprisingly comforting.. and even kind of fun?
From the first emergency appointment, every staff member I met was incredibly kind, supportive, and funny, which helped a lot since humor is my favorite way to deal with nerves. Every assistant was personable and easy to talk to, which made each visit a LOT less horrifying.
Dr. Mark Berenshteyn is fantastic! Super knowledgeable and eager to explain everything in a clear, helpful way. I even started wishing I had more dental questions because he was so ready to answer them. And when I didn’t know what to ask, he and his team walked me through exactly what to expect every step of the way.
The biggest surprise? I mentioned a long-standing issue from a filling done by a previous dentist; my bite had felt off for over two years. That old dentist tried multiple times to fix it by eye. Dr. Berenshteyn used actual tech to find the issue and fixed it in 30 seconds while doing the other work I needed. TWO+ YEARS of discomfort, gone just like that. I'm still amazed and I love the level of technology they have available to ensure proper care.
In the past month or so, I’ve been back three times for a cleaning as well as repairs on my broken tooth, and while “yay, dentist!” has never been a phrase in my vocabulary… I can honestly say I don’t mind that I have one more visit left before the repair is complete. These people are just that good! It’s a practice that actually cares, and it shows.
I’ve already recommended SmileCare to others, and I will continue to. If you're new to the area or nervous about dental visits, this is the place to go!
From the first emergency appointment, every staff member I met was incredibly kind, supportive, and funny, which helped a lot since humor is my favorite way to deal with nerves. Every assistant was personable and easy to talk to, which made each visit a LOT less horrifying.
Dr. Mark Berenshteyn is fantastic! Super knowledgeable and eager to explain everything in a clear, helpful way. I even started wishing I had more dental questions because he was so ready to answer them. And when I didn’t know what to ask, he and his team walked me through exactly what to expect every step of the way.
The biggest surprise? I mentioned a long-standing issue from a filling done by a previous dentist; my bite had felt off for over two years. That old dentist tried multiple times to fix it by eye. Dr. Berenshteyn used actual tech to find the issue and fixed it in 30 seconds while doing the other work I needed. TWO+ YEARS of discomfort, gone just like that. I'm still amazed and I love the level of technology they have available to ensure proper care.
In the past month or so, I’ve been back three times for a cleaning as well as repairs on my broken tooth, and while “yay, dentist!” has never been a phrase in my vocabulary… I can honestly say I don’t mind that I have one more visit left before the repair is complete. These people are just that good! It’s a practice that actually cares, and it shows.
I’ve already recommended SmileCare to others, and I will continue to. If you're new to the area or nervous about dental visits, this is the place to go!
I’m a longtime patient of this office, back to Dr. Michael Pelletier time. Going to the dentist is not my favorite thing to do but the new staff has made the transition easy. I had an appointment today with Tori, however she was sick, so Tanya took care of me. I get nervous with someone new but I now know there are 2 great hygienists that I feel comfortable with. Thank you
First impression is the front desk , they were very welcoming and helpful with paperwork, Tori and Dr. Mark were very thorough and comprehensive, happy with my choice of this practice.
Clean office, congenial and competent staff, comfortable atmosphere. Longtime patient. Fully recommend!
Excellent service and they made sure to address my concerns. I left very happy and am excited to come back in the future.
This may be a great dental practice , according the their reviews.. I made an appointment about 6 wks ago! And I drove by their office today, to go inside to see for myself..The office is located in the basement, down a flight of stairs!! No Elevator!! So, I called to cancel my upcoming appointment for July, because of this!! As a Good Practice!! They should inform NEW patients about the stairs, and patient not to be SHOCKED, when a NEW patient goes in to their scheduled appointment!!! This would be a COURTESY to potential new Patients who can’t do stairs, for medical reasons!! Sorry and disappointed..😔
Dr. Mark Berenshteyn and his staff have taken excellent care of my dental needs. Very thorough and professional. I had a hidden cavity in one of my runt top wisdom teeth and he was able to painlessly extract it using a local in his office. As it wasn't bothering me I asked if he had the x-rays from my previous visits with Dr. Kay and he was able to quickly show the progression of this cavity over time. So before the holiday's an appointment opening became available and I went in. Grateful for the proactive approach. Usually problems arise on weekends and holidays. Problem avoided!. I would trust him with root canals and crowns as well. Very fortunate to have SmileCare Dental for all my dental needs. Thank you Dr. Mark and awesome staff!
Dr. Mark and his staff are amazing and excellent in what they do! I always have a positive dental experience with them. :)
Excellent service from check in to Hygienist and Dentist. All services are explained in detail. I highly recommend.
Very personal and thorough. I’m extremely happy with there services!
Friendly experience, quick and informative. Had an dental emergency and my current dentist wasn't responding to my calls, so I went to smilecare and they got me in that day and after a quick appointment got me situated and out the door.
Great staff, always there to help out no matter the situation. Very knowledgeable and professional as well. Would recommend for sure.
Always great care here.
Very kind and professional people. I have always had a good experience here.
Needed emergency dental care and booked an appt easily for same day. Staff was very nice and reassuring and explained everything very thoroughly. Great experience all around.
I just got my cavity filled at Smile Care Dental. The procedure was quick and painless! I recommend this dentist and his wonderful staff very highly!
Love going there with my 6 year old for few years now.
Extremely courteous and friendly. Great first visit.
What a wonderful dentists office!! I was a little traumatized after multiple horrible dental experiences- but I have found my new dentist! Professional, super friendly, explained everything they were doing and were very gentle.
Thank you for a grea dental experience!
Thank you for a grea dental experience!
Pleasant staff made the visit comfortable and easy
Always so accommodating, pleasant and professional. I love the entire staff
Just a great experience being a tooth filling. No pain before during or after.
If you want the best options for dental care, see Dr. Kay.
+0
This is a wonderful operation based on my first experience with them today. It was easy to schedule my first appointment and the communication leading up to it were great. Nicole who performed my xrays and initial checkup and cleaning was outstanding. Then I got to meet Dr. Colaco to plan out next steps going forward and she was wonderful as well. This dental office is filled with a great and caring team of professionals who I highly recommend others looking for a new dentist check out.
Added 3/20/23:
Just an update because I had follow up work done today. I don't tend to write reviews of every place I visit, but this place deserves it. If anyone is looking for a great dentist and experience, then I fully recommend you contact Dr. Colaco and her team.Their work is excellent, and their environment (professionalism, respect, communication and kindness) definitely are worth experiencing for yourself. They are wonderful.
Added 3/20/23:
Just an update because I had follow up work done today. I don't tend to write reviews of every place I visit, but this place deserves it. If anyone is looking for a great dentist and experience, then I fully recommend you contact Dr. Colaco and her team.Their work is excellent, and their environment (professionalism, respect, communication and kindness) definitely are worth experiencing for yourself. They are wonderful.
SmileCare Dental offers extraordinary care. Dr. Kay and her staff explain
everything they are doing and do it well. I would not hesitate to send anyone to them for outstanding dental care. HIGHLY RECOMMEND !!!
everything they are doing and do it well. I would not hesitate to send anyone to them for outstanding dental care. HIGHLY RECOMMEND !!!
Had a tooth break and office gave me a same day appointment. Took their time and did everything necessary. A wonderful team.
Great staff, great service, and very helpful!!
Thank you all!
Thank you all!
This was my 1st visit to Rollstone Dental and I am so glad I made the switch. Paige was awesome, the office staff was friendly and the new remodel was beautiful! Finally I felt comfortable at the dentist!
Read more Every single person who works here is kind, caring and professional. The remodel looks amazing too.
I had a great experience first time visit. I feel like Tori was very attentive and careful throughout the entire process of taking x rays and the cleaning itself. Very happy with the quality.
+0
Friendly staff kept me well informed. Best waiting room I've ever seen. Easy parking.
Their new office area is beautiful. The care that I received was excellent.
Very meticulous but also sensitive and accommodating. Top-shelf professionalism
Excellent. Good Cleaning and update by Tori. Good Luck on the move upsrtairs on Wed.
Really cool people, Service is excellent. Would definitely recommend them.
Everyone was nice and informative. Dentist was willing to answer questions and talk with you.
The staff at SmileCare Dental of Fitchburg are professional friendly and caring . Very happy with Dr Berenshteyn and the treatment I received. Definitely deserves 5 stars. Wendy Hoskins.
I got in for an emergency visit within 15 minutes of calling them. Everyone was very nice and friendly. The Dentist explained everything and was super gentle with me. They are very affordable.
First time visit and I thank each and every one of you Ednaliz, Sue, Gabriel and Dr. Shah for turning a difficult day into such a positive experience! Very kind, patient and reassuring through the entire process. I can tell they genuinely care about their patients and I left feeling relieved. Thank you all so much again!
Fast informative, and in detail. Questions answered with full knowledge and intelligence. Up-to-date equipment that makes the visit more intriguing for a patient to want to go back.
Great Staff! My Dental Hygienist Sue does an excellent job with the cleaning of my teeth. Also, I had a filling procedure last fall, I was nervous about the procedure but the staff and the Dentist did an outstanding job in the prep work and the procedure. PAIN FREE!
I just love Dr. Mark and his staff. He always explains things thoroughly but especially wants to know how you are doing. He’s so personable. I also like his knowledge of everything that I had questions about and I recommend his service highly.
Tori and Dr Mark were great. Kind professional continued to check to ensure I was comfortable during the cleaning. Explained everything and let me make choices.
Only my second time visiting but I must say I’m very pleased with front end and back end staff. I felt welcomed, at ease and heard. Great job everyone. I highly recommend this practice and will definitely be returning!
Very professional, caring, and friendly.
I so recomend.
I so recomend.
Dr. Mark is great and all his employees are amazing ! Always feel so welcome.
Very happy and impressed with the professional and knowledgeable of the staff. Made me feel comfortable
Your staff is excellent , friendly and welcoming me feel comfortable
I was happy with the visit and to learn the steps for correcting and preventing future cavities.
Very happy with the care I have always received at smilecare dental. Everyone is very professional extremely nice. And very accommodating.
Best practice in the area. They took over for my former dentist of 30 years and stepped in without missing a beat. Friendly, competent staff. State of the art equipment. Highly recommended!
The staff is knowledgeable and professional, and the atmosphere is peaceful, clean and welcoming.
Beware they are not straight forward with their pricing. Recently was recommended by a retiring dentist who found no cavities this guy finds a bunch less than 6 months later.I also asked if I was in their network they MetLife . They take my insurance but are not a preferred MetLife dentist in my plan. So I feel misled
The staff are friendly and professional. Everything is quick and efficient at SmileCare dental but not rushed. The dentist’s are great at explaining care not just doing. Slow is smooth, smooth is fast.
My appointment was on time and I didn’t have to wait. Just had a regular cleaning and it went fine.
Dr Mark is an amazing dentist and person. He fully explains the work he will be performing and shows great care before and after procedures. His team is also great, they are very professional and caring. I am very grateful for this entire team.
Thank you Dr Kay! You are a wonderful dentist!
Staff were friendly, knowledgeable, and efficient. All procedures and options were explained in detail.
Lovely to meet Sue and Dr. Pak. Received excellent care and good advice for ongoing dental health. Thank you.
The office staff was welcoming and helpful! I had Tori as my hygienist. She was knowledgable and took time to explain each initial step from taking X-rays to cleaning. Dr. Pack then examined my teeth and was very thorough. She was efficient and easy to talk with.
They do excellent work with cleanings and polishing. They’re also transparent on any issue that may arise and recommendations . The staff is very courteous and professional. Would definitely recommend.
Love this place! Very clean and organized!
Nicole is the BEST hygienist!! Highly recommend!
Nicole is the BEST hygienist!! Highly recommend!
Everyone in the office were very attentive, courteous, kind and explained everything in detail. They look out for the patient and take their time.
Great team, awesome atmosphere, and a wonderful experience! I highly recommend SmileCare Dental of Fitchburg!
Dr. Mark was terrific. He is well educated (Harvard) and saw me for an abscess on one of my Wisdom teeth the first day I was available. I can not recommend this office enough.
Excellent care at my first visit. Nicole was very thoughtful, kind and thorough. The dentist explained her findings well and provided a good plan for the future. Very happy choosing this practice!
Friendly, caring, compassionate
Wonderful experience, very pleased.
It was my first time at Smile Care and Dr Mark and Tori were amazing and extremely welcoming! I found them by mistake and I’m so happy I did! Finally found my new home for Dentistry!
Dr. Mark and his staff have been doing a great job for me on routine and special dental work. They are professional and courteous.
It was my first visit. Everyone was very friendly, compassionate and thorough. Dr.Marc made me feel valued and is willing to fix my problem, which I am truly grateful for.
Friendly capable staff!
Friendly, Professional, Knowledgeable
A painful tooth emergency the day after christmas...yikes ! the only place open was SmileCare of Fitchburg and they accommodated me the very same day. I am a dentist scaredy cat and when I needed an extraction they helped through my anxiety like pros. Such good thorough care and professionalism is hard to find but I found it today.All the staff are my heros today. I highly recommend their services. (100% painless extraction)
Quick, knowledge and the staff went above and beyond educating me on insurance options!
Excellent care, positive team.
Thank you!!
I appreciate you all!!
Thank you!!
I appreciate you all!!
I am very happy with Smilecare Dental of Fitchburg . Dr Berenshteyn is professional and listens to any concerns . Nicole is a great hygienist. I had been with my other one for many years, so I was nervous about starting with someone new. I will definitely be requesting Nicole every time. Stephanie handles all questions about cost for procedures and appointment bookings efficiently, and Liz is a fabulous dental assistant. All of the staff seem genuinely committed to making your visit comfortable and pleasant.
Everyone is so nice and polite. I enjoy all my visits there.
Everyone is sooo friendly and professional there. I had a really good experience
Very pleased with the pleasant service,
Dr Kay and her staff are amazing!
Staff is always courteous and kind!!!
Excellent care and great service such a good experience today. Pays to be a good patient and practice
what they say to do!
what they say to do!
On time, friendly and professional!
Very caring doctor and staff. Always willing to take time to explain.
Dr Kay and staff are all topnotch! I find everyone friendly, professional and beyond compassionate at this practice. I'm honestly so grateful for them all.
Staff was courteous, prompt, professional and skilled.
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