Real Reviews from Real Patients
With a 4.9-star rating and 300+ Google reviews, Rollstone Family Dental has become one of North-Central Massachusetts' most trusted dental practices.
Fitchburg's Highest-Rated Family Dental Practice
At Rollstone Family Dental, earning the trust of our patients is something we take seriously and our reviews reflect that. Across hundreds of verified Google reviews, our patients consistently highlight the same things: a team that listens, doctors who take their time, and an office where even the most anxious patients feel genuinely comfortable.
We're proud of our 4.9-star rating, not because it's a number on a screen, but because it represents hundreds of real families across Fitchburg, Leominster, Lunenburg, Townsend, Ashburnham, and Ayer who trusted us with their smiles and had a great experience doing it.
Dr. Mark was outstanding. Stephanie was a great help. Paige And Tori Were outstanding. Highly recommend this practice.!
Best
Everyone is polite, cheerful and helpful
Great place and thank you for everything.
Great office with great staff, very professional operation who provide outstanding dental services!!! Highly recommend this office to any who needs dental services.
Excellent as always. Beautiful new office space.
Professional and caring 😌 I have a hugh fobia around dental procedures and Dr Mark and team were great !!!
Very friendly and very thorough would highly recommend this team
Amazing place, The staff care about the clients.
I am so glad I go here.
I am so glad I go here.
Timely and efficient
Professional, friendly and caring staff.
I'm always very pleased with the level of experience and care I recieve at Smilecare Dental of Fitchburg. The staff are always very delightful and courteous.
Very professional, attention to details. Can recommend to anyone.
I was greeted by a smiling face upon arrival and everyone I interacted with was friendly, professional and helpful .
Everything was great. Just one small item…the music volume was a little loud. Thank you.
Dr. Mark is very knowledgeable, yet easy to understand.
Tanya was awesome. I am afraid of dentists and she made it a very comfortable visit. Also when I went in for the dental work ( I am petrified of dentists) it was amazing. Dr. Mark was kind and gentle, and Gabriel was so good he even helped me with my internet (So I could listen to music to take my mind off of the fillings).
I would highly recommend this office.
Thank you
I would highly recommend this office.
Thank you
Polite and respectful staff who explain things clearly and simply for you to understand what’s going on.
Dr. Mark did a wonderful job with a tooth extraction. Much better than a previous experience at a different practice. He personally followed up with a phone call the next day to make sure I was feeling okay. Amazing!
I can’t say enough about this office! I have such a phobia with the dentist, and everyone here has been so friendly and gentle from the minute I walked in! They are flexible and got my appointment moved up, they are fairly priced, and just overall an amazing practice! Seriously can’t recommend Dr. Mark and team enough especially if you are a baby when it comes to dental work! Both Gabrielle and his other assistance were both great as well! Such a good experience compared to past ones I have had.
Very professional, minimum pain.
Dr Mark and his staff were outstanding, explaining each procedure in my treatment plan and doing excellent work on my teeth. I highly recommend him and his staff.
It was great , everyone pleasant
When I was a child I had a bad experience with a dentist. I’m still a little nervous going to the dentist but Dr. Mark and his assistants are wonderful. They are patient and understanding with me. They always have a smile on their faces.
Of course the dentist was great but sometimes the assistant does not get recognized The assistant was equally as good
Amazing group of people, explain everything clearly no surprises and painless, which is the most important.
The exam was thorough, and the hygienist and the dentist were very informative about what's going with my teeth and what I can do to prevent problems later on.
Very professional staff. Dr. Mark makes time to answer questions and concerns
and makes recommendations in the best interest of the patient.
and makes recommendations in the best interest of the patient.
I love this dental practice. I've had a lot of dental work done and they are compassionate, gentle, competitive and they do good work. I even commute from overseas to stay with them, rather than move to a dentist closer to home!
Caring, compassionate, cohesive staff. Very informative, Dr. Mark explained everything that he was going to do and gave me treatment options and referral to a specialist. Dental hygienist Tonya was very warm and friendly although she did not do the cleaning the day of the appointment because I had too much tooth pain, she did X-rays and photos and calmed me down as I am a total dentalphobe.
Also shout out to Gabriel and Stephanie, whose name I hope I have correct, at the front desk. I had 2 urgent extractions, which was frightening, but Dr.Mark and Gabriel made it less terrifying.
They even called me at home a few hours later to check up on me.
Very happy to have found them!
LC
Also shout out to Gabriel and Stephanie, whose name I hope I have correct, at the front desk. I had 2 urgent extractions, which was frightening, but Dr.Mark and Gabriel made it less terrifying.
They even called me at home a few hours later to check up on me.
Very happy to have found them!
LC
Today was my first visit, and I-cannot say enough wonderful things about Dr. Mark and his entire staff. They are very welcoming, knowledgeable, and happy to answer any questions you may have. Special thank you to Tori today.
Easy to sign up as a new patient. Great receptionist, nurse, and doctor! Only a few parking spots that I saw but very easy to get to.
Everyone was pleasant and professional.
What happened when a patient walks in, in pain? Xrays, assessment, then they said, we will call you. Three days later, not a call. We chose you based on the website and reviews but very dissaappointed.
SmileCare Dental of Fitchburg (Owner)
17 hours ago
Hello, I'm sorry to hear you had that experience. In our office we always try to get patients in to be seen, same day if possible, especially if they are in pain. We don't have a policy of telling you we will call back later. If you give us a call we can get you scheduled right away. There are also a lot of offices with similar names in the area, so make sure you are calling our office (we are on elm St). We don't have you as a patient in our records currently
Thank you for your reply, we have the right place.
The patient was my son, Russell, and he is still in pain. He has two small cavities that need to be filled. I will call your office at 8:00 when you open. Hopefully we can get him in right away.
SmileCare Dental of Fitchburg (Owner)
17 hours ago
Hello, I'm sorry to hear you had that experience. In our office we always try to get patients in to be seen, same day if possible, especially if they are in pain. We don't have a policy of telling you we will call back later. If you give us a call we can get you scheduled right away. There are also a lot of offices with similar names in the area, so make sure you are calling our office (we are on elm St). We don't have you as a patient in our records currently
Thank you for your reply, we have the right place.
The patient was my son, Russell, and he is still in pain. He has two small cavities that need to be filled. I will call your office at 8:00 when you open. Hopefully we can get him in right away.
1st time at your place. Hygienist was awesome explaining everything. Met Dr. Mark he seemed very nice.
I was soo nervous about going to them,as my previous dentist had retired,but this office had been highly recommended by my dentist.
Which now I know why very gentle hygienist, dentist super nice..Everything is well explained, great staff..Glad i chose them.They make you feel at ease..
Which now I know why very gentle hygienist, dentist super nice..Everything is well explained, great staff..Glad i chose them.They make you feel at ease..
Friendly, professional, awesome people. Highly recommend. Have never had a bad experience.
Nice people and they get you in and out fast.
Staff was very friendly and helped get me an appointment right away to fix my filling. Highly recommended!! Dr Uma and Dr Mark are amazing!
I am always well taken care of here!
It was great the whole staff made you feel welcomed.
Great people. Great service. Highly recommended
I am very satisfied with the care I received at Smilecare Dental of Fitchburg. Dr. Mark is very professional, friendly, and does excellent work, as are the assistants, secretary, and hygienists. The entire process was very simple, and they strive to find the best and most effective solution. I am very happy to have found this dental office and to have recovered my smile. I highly recommend it!
I love SmileCare Dental. They ensure I am comfortable and don't feel any pain during cleanings. They are very respectful and nonjudgmental. I can't tell you how many dentists I've been to who made the wrong assumptions about me due to my dental health. The entire staff is kind and considerate. Very thankful to have found this place.
Smile Care Dental was awesome. They were very attentive to my concerns and they helped fix my upper denture issues. Overall had a great time and I felt like they cared to make sure everything was perfect before I left them.
I had terrible anxiety about going to the dentist because of past bad experiences but had to have emergency care and no choice but to see a dentist for an extraction. Well after my first visit with SmileCare that anxiety is now completely gone. Had my second appointment today and looking forward to being a patient with them long term. The whole team is awesome!
Exceptional all around!
Had a great cleaning today!
Always a great experience with Smile Care! We are now 3 generations of patients. Brought our 2 year old son in for his first dentist appointment today and Nichole was so sweet with him. Let him see what she was going to do before checking his teeth and was so patient with him! Dr. Mark was so kind with him as well. We will be continuing to come to Smile Care!
Excellent experience. Thank you all at SmileCare!
Nicole is always on time and efficient.
Great customer service! Everyone is always nice and in a good mood.
Always an easy, positive experience as Smile Care. Great staff!